Active Incident

Updated a few seconds ago

Some users have reported items are not saving on the schedule tabOperational

Incident Status

Operational

Components

Elmo Anywhere Frontend Service, NAGS Service Layer, GlassCheck Service Layer, VINDecode Service Layer, EDI Service Layer, Quickbooks Service Layer, www.elmoanywhere.com, Mobile Technician API, IBS API

Locations

Azure Midwest


August 18, 2026 9:58AM CDT
August 18, 2026 2:58PM UTC
IDENTIFIED

We have had several reports of items not saving on the schedule tab after they have been saved. To fix the issue, please clear the cache in your browser. The link below shows step by step instructions on how to do that. You may need to copy and paste this into the address bar of your browser. You can also navigate to support.elmoanywhere.com and search for cache. https://support.elmoanywhere.com/article/191-how-to-clear-your-cache

Elmo Anywhere Frontend Service




Operational

NAGS Service Layer




Operational

GlassCheck Service Layer




Operational

VINDecode Service Layer




Operational

EDI Service Layer




Operational

Quickbooks Service Layer




Operational

www.elmoanywhere.com




Operational

Mobile Technician API




Operational

IBS API




Operational

External Services

CardConnect

Help Scout

Mailchimp

Pingdom

SendGrid

Stripe

Metrics

Elmo Anywhere Response Time

436.68ms




Elmo Anywhere Response Time

445.88ms




Elmo Anywhere Response Time

463.77ms




1

Active Incidents

26

Days Since Last Incident

-

Days Until Next Maintenance